Privacy Policy

Effective Date: July 2026

LUX Aesthetics ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, purchase products or services, or otherwise communicate with us.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

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Name
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Email address
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Phone number
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Mailing or billing address
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Appointment requests
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Medical or wellness information voluntarily submitted through forms

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Payment and billing information
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Survey responses, reviews, or feedback
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Communications submitted by phone, email, website forms, or social media

We may also automatically collect certain technical information when you visit our website, including:

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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Date and time of your visit
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Time spent on our website
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Referring website
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Cookies and similar tracking technologies

Information Collected Through Third Parties

If you interact with us through social media platforms, online scheduling software, payment providers, email marketing platforms, or other third-party services, we may receive information those platforms make available to us in accordance with their privacy policies.

How We Use Your Information

We may use your information to:

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Schedule and manage appointments
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Provide requested treatments and services

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Process payments
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Respond to questions and customer service requests

Send appointment confirmations and reminders

Send newsletters, promotions, or marketing communications if you choose to receive them

Improve our website, products, and services

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Personalize your experience
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Analyze website performance and visitor behavior

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Maintain business records
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Detect fraud or unauthorized activity
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Comply with applicable laws and legal obligations

Sharing Your Information

We may share your information only when necessary with trusted service providers that assist us in operating our business, including:

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Payment processors
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Appointment scheduling platforms
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Email marketing providers
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Website hosting providers
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Analytics providers
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Technology service providers
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Customer service providers
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Healthcare software or patient management systems

Professional advisors such as accountants, attorneys, or consultants

Government agencies or law enforcement when required by law

We do not sell, rent, or trade your personal information to third parties.

We also do not sell your personal information as defined under the California Consumer Privacy Act (CCPA).

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

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Improve website performance
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Remember your preferences
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Analyze visitor behavior
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Measure marketing effectiveness
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Enhance your browsing experience
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Third-party services such as Google Analytics or similar tools may also collect anonymous browsing information.

Most web browsers allow you to disable or manage cookies through your browser settings. Disabling cookies may affect certain website features.

Our website currently does not respond to "Do Not Track" browser signals.

Email Marketing

If you subscribe to our newsletter or promotional communications, you may receive occasional emails regarding services, promotions, or company updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Please note that opting out of marketing emails does not prevent us from sending appointment confirmations, receipts, or other service-related communications.

Data Retention

We retain personal information only as long as reasonably necessary to:

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Provide our services
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Maintain business records
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Comply with legal obligations
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Resolve disputes
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Enforce our agreements
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Retention periods may vary depending on applicable laws and the nature of the information collected.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Your Privacy Rights

Subject to applicable law, you may request to:

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Access your personal information
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Correct inaccurate information
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Update your personal information
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Request deletion of your information
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Restrict certain processing of your information

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Withdraw consent where applicable
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Request a copy of your personal information

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Opt out of marketing communications
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To exercise any of these rights, please contact us using the information provided below.

We may request verification of your identity before fulfilling your request.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws, including the right to request access to or deletion of certain personal information.

LUX Aesthetics does not sell personal information and does not discriminate against individuals for exercising their privacy rights.

International Visitors

This website is intended primarily for individuals located within the United States.

If you access our website from another country, you acknowledge that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Children's Privacy

This website is intended for individuals 18 years of age or older.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that information has been collected from a minor, we will promptly delete it.

Photography & Results Disclaimer

Some images displayed throughout this website may feature stock photography for illustrative purposes.

When before-and-after photographs are presented, they represent actual patients only when specifically indicated.

Individual treatment results vary and cannot be guaranteed.

Changes to This Privacy Policy

LUX Aesthetics reserves the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting. The Effective Date at the top of this page reflects the latest revision.

Your continued use of this website constitutes acceptance of any updated Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or would like to exercise any of your privacy rights, please contact us:

LUX Aesthetics
525 W. Elizabeth St.
Brownsville, TX 78520
Phone: (956) 708-1775
Email: txluxmedspa@gmail.com